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Comments and Complaints

Comments & Suggestions

We are happy to get comments and ideas for improving our service from patients.

Complaints

We aim to provide the highest level of care to all our patients, but sometimes things do go wrong.

To make a formal complaint write to the Practice Manager.

Or speak to a member of staff. If they can they will try to resolve any problem you have.

If you need to take matters further you should contact:

NHS England
PO BOX 16738
Redditch
B97 9PT
Tel: 0300 311 22 33
england.contactus@nhs.net

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Red Bank Surgery

Clifton Drive, Lytham St.Annes, Lancashire, FY8

  • 01234 567890

Branch Surgery

200 Lytham Road, Freckleton, Preston, PR4

  • 01234 987654
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