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Red Bank Surgery (Sample Only)
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Prescriptions

Ordering repeat prescriptions

You can order repeat prescriptions online:

  • Using your NHS account (through the NHS website or in the NHS app)
  • Using the GP online system - SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. 

You can also:

  • Fill out an online form
  • Bring the paper form to the surgery, Monday to Friday, from 8.30am to 6.30pm

We no longer accept repeat prescription requests over the phone or email.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Online, on the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

To book a routine appointment:

  • Request an appointment online
  • Phone us Monday to Friday, from 10.00am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10.00am

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone our pharmacist after 10.00am on 0123 445 6678
  • Fill in our medication query form

Prescription charges

Find out more about prescription charges on nhs.uk.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

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Red Bank Surgery

Clifton Drive, Lytham St.Annes, Lancashire, FY8

  • 01234 567890

Branch Surgery

200 Lytham Road, Freckleton, Preston, PR4

  • 01234 987654
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